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Privacy Policy

Last updated: March 2025

Aarogya Ruchi ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.

1. Information We Collect

Personal Information

We may collect personal information that you provide directly:

  • Name
  • Email address
  • Phone number
  • Delivery address
  • Payment information (processed securely by third-party providers)

Automatically Collected Information

When you use our app, we automatically collect:

  • Device type and operating system
  • App version
  • Usage patterns and preferences
  • Crash reports and performance data
  • IP address (for security purposes)

2. How We Use Your Information

We use the collected information to:

  • Process and deliver your orders
  • Communicate with you about orders and updates
  • Send promotional messages (with your consent)
  • Improve our app and services
  • Prevent fraud and ensure security
  • Comply with legal obligations

3. Data Sharing and Disclosure

We do not sell your personal data. We may share information with:

  • Service Providers: Payment processors, delivery partners, and cloud hosting providers
  • Analytics: To understand app usage and improve our services
  • Legal Requirements: When required by law or to protect our rights

4. Data Security

We implement industry-standard security measures including encryption, secure servers, and access controls to protect your data. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal requirements. Order records are kept for 7 years as required by tax regulations.

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Opt-out of marketing communications
  • Withdraw consent at any time

7. Children's Privacy

Our app is not intended for children under 18. We do not knowingly collect information from children. If you believe a child has provided us with personal information, please contact us immediately.

8. Changes to This Policy

We may update this policy periodically. We will notify you of significant changes through the app or via email.

9. Contact Us

For any questions about this Privacy Policy or to exercise your rights, please contact us:

  • Email: contact@aarogyaruchi.com
  • Phone: +91 8801886004
  • Address: Plot Number 76, Road Number 6, KVR Valley, Mallampet, Bachupally, Hyderabad - 500090, Telangana